Help in a crisis

If you, a family member or friend needs help urgently, please choose from the following options

If you believe that you are suffering a genuine life-threatening emergency, you should call 999 or go to your nearest Accident and Emergency department.

Local hospitals with Accident and Emergency departments:

For new referrals into adult mental health services call one of our Access teams 24/7/365 on:

0300 124 0365 (covering the Shropshire, Telford and Wrekin areas)

0300 555 5001 (covering South Staffordshire)

If you’re already receiving care from one of our mental health teams and it is within normal working hours (usually Monday-Friday, 9-5) then call the team on the number they’ve given you.

If you’re not sure who to contact or you can’t remember their contact details please call:

0300 124 0365 (covering the Shropshire, Telford and Wrekin areas)

0300 303 3427 (covering East South Staffordshire area)

0300 303 3428 (covering West South Staffordshire_

If it's a weekday after 5pm, weekend or bank holiday, call 0300 555 5001 (South Staffordshire) or 0300 124 0365 (Shropshire, Telford and Wrekin)

For more general help and advice from the Trust, try these options:

Our switchboard is staffed 24 hours a day, 365 days a year, and will be able to direct your call 0300 790 7000 

Patient Advice Liaison Service (PALS) provide information, support and guidance to all patients, carers and their families and help empower service users by giving them an understanding of the health service.

PALS act independently when handling patient and family concerns, and you can find out more by clicking here.

You are welcome to contact PALS on the following number 01785 783028 between 9.00 am – 5.00 pm Monday to Friday (there is an answerphone service out of hours).

For NHS information on health conditions, treatments, answers to common health questions and information about local services can be found on the NHS website.

Alternatively for non-NHS advice and support you can call:

116123 - 24 hours a day 365 days a year

0845 767 8000 - 12 noon to 02.00 a.m. 365 days a year

The Mental Health Helpline South Staffordshire
0808 800 2234 Operates 7pm-2am Weekdays and 2pm-2am Weekends

Get in Contact

Midlands Partnership NHS Foundation Trust

Trust Headquarters, St. George's Hospital, Corporation Street, Stafford ST16 3SR


Switchboard number

0300 790 7000
(staffed 24 hours a day, every day)

Quick Contact Form


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