The report states that ‘QI (quality improvement) has been shown to deliver better patient outcomes, and improved operational, organisational and financial performances. When QI is used well, it gives us confidence about the long-term sustainability of quality of care.’
A number of case studies from MPFT, which focus on celebrating, learning and success are featured in the report and highlight how the Trust celebrates success by proactively engaging with staff using numerous methods. These include sharing information through Rapid Improvement Workshops, team huddles and sharing key improvement messages with all staff across the organisation.
Katy Morris, Head of the QI Academy at MPFT, who is cited in the report amongst several other colleagues, said: “As an organisation we are delighted that the QI work which is taking place at MPFT has been recognised and shared in this important report.
“As an organisation we are proud to have over a 95% success rate in the realisation and sustainment of the improvements teams want to make and we will continue to work with staff across the organisation to ensure that the appropriate culture, skills and people are in place to consistently improve on the quality which we are providing to the local communities which we serve.”
Therèsa Moyes, Director of Quality and Clinical Performance added: “The inclusion of the QI work of the Trust is not only a credit to the work which the QI Team carry out, but also the work which frontline teams have implemented within services.
“Successful and sustainable quality improvement is, and will continue to be, a strategic priority within MPFT as we carry on working with, and listening to, staff to further develop quality. The model we use focuses on staff leading change, supported by senior leaders who are there to break down barriers – it is based on an internationally successful approach which reflects the values of the Trust.”
Read the full report here: https://www.cqc.org.uk/publications/evaluation/quality-improvement-hospital-trusts-sharing-learning-trusts-journey-qi