Online support and guidance
MPFT service user support videos
Joining Teams meetings
Below are two documents to support you with joining Teams meetings hosted by MPFT
- Joining a Meeting as a Guest on a Laptop or Computer
- Joining a Meeting as a Guest on a Phone or Tablet
Learn My Way
The Learn My Way website includes courses on the following areas:
- Using your computer or device
- Online basics
- Office programs
- More Internet Skills
- Online Safety
- Finding a Job Online
- Improving your health online
- Managing your money online
- Public Service Online
If you would like to complete any of these courses and save your progress you will need to register. Make sure you use the Centre Number 8004579 when registering.
BT Skills for Tomorrow
BT Skills for Tomorrow offers free courses to feel more confident and develop your digital skills, including
- Support with using the NHS App
- Activities for children
- Digital wellbeing
- Online safety
- Digital basics - including using a computer, using public services online, accessing GPs, video calling and more
Get Safe Online
The Get Safe Online website has videos on how to stay safe on line, including:
- Protecting Your Computer
- Protecting Yourself
- Smartphones and Tablets
- Shopping, Banking and Payments
- Safeguarding Children
- Communication and Social Networking
Make it Click
The Make it Click website has over 150 resources to help with digital skills.
Find out about things like:
- sending emails
- creating a CV
- editing photos
- advice for working from home
Digital Unite
The Digital Unite website has a range of 400+ how-to guides covers a whole host of digital topics.
Written by subject matter experts and updated daily, the guides are perfect for supporting others with digital skills or improving your own knowledge.
Learn for Life
The Learn for Life website has over 30 resources to help with digital skills, organisation and finance.
Find out about things like how to:
- improve your employability skills
- stay safe online
- use office programs, like Microsoft Word
- work with digital devices
- improve your CV
The Digital Skills Toolkit
On the Digital Skills Toolkit website you can learn about:
- practical maths
- computer essentials
- personal growth and wellbeing
- professional development
- business and finance
- digital design and marketing
- computer science and coding
Support available in Shropshire
Digital Den (Shrewsbury)
Digital Den deliver internet access and training to local residents as a sustainable enterprise that provides employment opportunities.
The Den provides access to touchscreen computers and affordable 24/7 access to WiFi broadband services for the homes of the surrounding estate on a contract-free basis.
Support available in Staffordshire
MHA Digital Communities
MHA Digital Communities are for those aged 55 and over.
They offer a range of support packages to promote digital inclusion including projects that loan and gift devices such as Chrome Books and Facebook Portals.
They cover Burntwood, Lichfield and Rugeley and are now branching out to cover the whole of the South Staffordshire area.
They provide drop-in IT Support on phones and iPads.
They also have an IT buddy service where someone will go to the persons homes.
They run befriending services, pen pals, dementia support groups, exercise classes, dance groups, lunch clubs.
To access the service call or complete a referral form.
Staffordshire Community Learning
Staffordshire Community Learning provides free digital skills courses.
Useful guides
The information below provides a guide on how to access MPFT Teams meetings as a guest
Joining a Teams Meeting for External Guests